Question 1

What is Big O Clothing?

Accepted Answer

Big O Clothing is the official apparel brand and subsidiary of Big O Capital. We produce premium streetwear and lifestyle apparel representing all Big O brands including Big O Dispo, Big O Gaming, and Big O Capital Management.

Question 2

How long does shipping take?

Accepted Answer

Standard shipping takes 5-7 business days within the US. Expedited shipping options are available at checkout. International shipping times vary by location.

Question 3

What is your return policy?

Accepted Answer

We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached. Refunds are processed within 5-10 business days after we receive the returned item.

Question 4

How do I find my size?

Accepted Answer

Check our size guide on each product page. Our apparel generally runs true to size. If you're between sizes, we recommend sizing up for a more relaxed streetwear fit.

Question 5

Do you restock sold-out items?

Accepted Answer

Some items are limited drops and won't be restocked. Follow us on social media and subscribe to our newsletter to be the first to know about new drops and restocks.

Question 6

Can I modify or cancel my order?

Accepted Answer

Orders can be modified or cancelled within 1 hour of placing them. After that, orders enter processing and cannot be changed. Contact our support team ASAP if you need help.

Question 7

Do you offer wholesale or bulk pricing?

Accepted Answer

Yes, we offer wholesale partnerships for qualified retailers. Contact us through the Big O Capital website for wholesale inquiries.

Question 8

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, Apple Pay, Google Pay, and Shop Pay through our secure Shopify checkout.

FAQ